Worst experience on my life. The customer service was so bad that it made me want to cry. No one asked me if I needed help or even talked to me. When I picked out a dress I stood around awkwardly until someone finally asked me if I was ready to try it on. I would 100% never go back there. I even worked in retail and know how people should be treated and that was not it. I hope they do something about this soon because it was a horrible experience. I even live near the location so its not like I was an outsider or anything. If I could rate this lower than one star I would.
Im not usually one to write reviews, but WOW. The experience and the customer service that I received with Kari and Sophia was absolutely amazing. They were so kind, patient, and knowledgeable about everything in the store. I had so many questions about styling certain clothing, and Kari (who is super fashionable herself) helped me so much. Sophia also gave great recommendations in helping me pick out the best gifts for my friends. I never knew that I would come across such gems. Thank you guys sooooo much!! I will definitely be visiting this place often when I need to buy gifts for my friends. If youre looking for great service, ask for one of these ladies.
I have never experienced quality as high as I have received at Monkees. The atmosphere is extremely welcoming, the service is impeccable and the clothes speak for themselves. I will definitely be back!
Really snooty here. I mean they are the ones working retail to make a living. Stuff is all frumpy anyway.
I have never written a review in my life but have never experienced such rude behavior from retail workers before. The girls who worked there literally laughed and rolled their eyes at each other when I made a comment about their Black Friday sale being a good one. No wonder we were the only people in the store on Black Friday.