Best decision my Wife and I made to take both are Dogs. They really care about your Dog's, like you do. I recommend anyone looking for a place to board or for a little play time. You won't be disappointed.... Rocco loves going..
My husband & I cant say enough wonderful things about Pet Paradise. Its been a great experience from the first time I called to inquire about boarding our dog. Everyone is very knowledgeable & you can tell they really do care about all the animals there. We truly appreciate all you guys do and cant thank you enough for giving us a peace of mind while we are on vacation
We left our senior fur baby, Romeo, in the care of Pet Paradise for one week. After 5 days we received a call that he was lethargic and they wanted to take him to a local emergency vet. We approved and headed home waiting on the call from the vet. The vet said Romeo was severely dehydrated, using the words shriveled like a raisin, to describe him. When we picked him up from the vet, he was on a stretcher and suffering from kidney and liver failure, completely unable to life his head, let alone walk. We took him to our personal vet who was in contact with the emergency vet and that day we had to make the decision to put Romeo down and say our final goodbyes. The manager at Pet Paradise told me they were looking into this and they werent sure what happened, but promised a follow up by the house vet and District Manager. I have given them 3 weeks and not a call or email. I called and talked to the manager again last week and found out they STILL hadnt mailed our Romeos collar and leash back (which was promised to be done the day he died). I was told they just had a meeting regarding this and I would hear something right away- still nothing. If this is the care and regard they have for taking care of your family member, please beware. Its heartbreaking enough to say goodbye. Its devastating to have to beg them to mail your animals collar and leash home and ask for answers a month later.
I always take my precious Bella here whenever she needs to be boarded for extended periods of time...she always comes back tail wagging and jumping for joy. I think she likes it here. She is free fed and they always accommodate that for her. Thanks yall!
Our baby's 1st time at a day camp, she came home tired and bright eyed, when we brought her back the next day she was full of energy and seemed to be excited to go. Staff was amazing, sweet, and helpful!