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Personal shopping is easier and more fun at The Poole Shop! Grace and Claire are always willing to assist and give feedback. I appreciate the fact that budget or taste doesn't matter.
As a personal shopper, I visit Capitol and Poole Shop almost daily. I can always find the perfect things for my clients (or myself) and each experience is warm and inviting. The team of women Laura Vinroot Poole has assembled is truly the best. If you are visiting Charlotte or live locally and haven't stopped in yet- GO!!
One visit to this colorful, beautiful store and you will be hooked for life! The friendly, talented stylists make me feel so welcome while I browse the best pieces from favorite designers from around the world...many exclusive to this store because of the great relationships the amazing buyers have with designers. Even designers love to shop here! The staff helps me find my best look and happily coordinates new pieces with other favorites already in my wardrobe to keep me updated and comfortable. I can always count on compliments if it comes from The Poole Shop!
Found Poole Shop about two years ago and became a fan for life. They have beautiful, unique merchandise and I get stopped by strangers every time I wear their clothes. The team is thoughtful and attentive and have gone out of their way with special orders and keeping me in mind for things I might enjoy. Best place to shop in CLT.
Went to return a defective skirt that has never been worn, and had a rip on the side. The manager said she wouldnt take it back because it had been more than a week that it was purchased and its not their policy to accept merchandise after a week, even though its defective and a tailor said it could not be repaired. Most businesses thrive on customer service and to make sure that their customer is happy. NOT THIS PLACE. I do not recommend shopping here and I would spend my money elsewhere. The attitude of the store manager was dispassionate at best.