The official travel resource

Visitor Info Center

Behind every great experience in Charlotte, there's one great resource to help you find it.
The Visitor Info Center is your source for information and tips from the locals to make your trip memorable.
The Visitor Info Center is your source for information and tips from the locals to make your trip memorable.

With three accessible Visitor Info Center locations – two in Center City and one at Charlotte Douglas International Airport – visitors are sure to find a friendly face who will help make the most of their stay in Charlotte. And while knowledgeable staff works at all three sites, Charlotte's call center (800-231-4636) can also assist with expert advice during the planning process.

The Center City Visitor Info Center is located in the Charlotte Convention Center, accessible via the Martin Luther King, Jr. Boulevard entrance. Visitors can buy gifts, souvenirs and products from more than 30 locally and regionally based vendors in addition to finding out the best ways to explore the city from an expert team of visitor information specialists. 

Locations

Center City - Convention Center
501 S. College Street
Charlotte, NC 28202
Phone: (800) 231-4636
Hours:
Monday - Saturday, 9 a.m. - 5 p.m.

Charlotte Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte, NC 28208
Phone: (704) 359-4027
Hours:
Monday - Sunday, 7:45 a.m. - 11 p.m.

Levine Museum of the New South
200 E. Seventh St.
Charlotte, NC 28202
Phone: (704) 333-1887, ext. 235
Hours:
Monday - Saturday, 10 a.m. - 5 p.m.
Sunday, Noon - 5 p.m.