Homewood Suites by Hilton Charlotte Ayrsley
19jane31
Checkin quick and efficient. Parking was crowded. I am told 4 hotels share the lot. Hotel easy to find and not too far from a Starbucks thank goodness cause hotel coffee and breakfast was underwhelming. Room was clean enough for 1 night. Yes I am the one that notices splatters on the baseboard in the kitchen and bathroom or hair in the sink that is clearly not mine. They allow pets which I didnt notice when booking. Heavy deodorizers in use gave me a headache. No blankets for the person sleeping on the sofa but they gave us 2 sheets, so folded was comfy enough for my 8 yr old. Free breakfast was not for me and my wife but the kids love a cereal bar. We dont have Frosted Flakes at home. Check out easy other guests were nice except the room above us. Woke me up several times after midnight with stomping. Note to self ask for top floor next time. My son wants me to add the couch was good (we did not extend it for sleeping) and Cartoon Network is awesome.
Nicholas Isola
It's not a bad hotel, but it's also nothing special. The beds are comfortable and the room is large, but the air conditioner was annoyingly loud. Breakfast was definitely lacking in options and quality compared to other Hilton brands. The complimentary EV chargers in front of the hotel were great though. Embassy Suites across the street is definitely a better choice in my opinion.
Alessandra Nicholson
Staff are very kind. Hotel is very clean. Nice outdoor areas to relax. Great hot breakfast menu that changes. Within walking distance of several restaurants and a movie theater. Parking after 5pm is a nightmare as lot is shared with multiple hotels.
Kevan Nanton
Ive stayed at many Hilton properties and by far this was the worst. Seems as if they try to cut cost with stuff like bathroom maintenance instead of replacing fill valve in toilet it was rigged with zip ties, I mean come on its like a 20$ part at a local hardware store. Also seemed as if they tried to cut cost by not keeping breakfast items stocked maybe not to waste which I appreciate if they went about it in a more sensible way like put out a sign stating such. Overall stay was awful from the harsh greeting or lack there of, to them not refunding me my points because I decided to leave early. I have found a new appreciation for Marriot properties and I believe I will start doing business over there.
Vin Puri
Advised the front desk to send housekeeping for turning my bed and cleaning my room on Tuesday, nobody came, I reached out to them again on Wednesday, nobody came. I reached out again on Thursday morning, nobody came. Finally someone came to clean as I was leaving. This shows the level of commitment this location has for its guests. Not recommending and not coming back to this property.
