Suburban Extended Stay Hotel Charlotte-Ballantyne
Andrew Ash Mystic Herman
Very quiet and comfortable hotel. Barely any noise from other guests nor from traffic outside. I appreciate the elevator since we had a second-floor room and heavy luggage. Also nice that they have a basic kitchenette with a stovetop, dishes and utensils. Make sure youre aware they charge a $100 security deposit. I dont blame them for having a deposit, but they always stress me out because I worry Ill be charged for preexisting damage and its another thing to remember to check my bank account to make sure I get it back. But I did get it back 2 days after our stay so its not a big deal. I would definitely recommend this hotel! It was a great place to stop for a multi-day roadtrip along I-77. And the price is only a little more than other places like Days Inn, which from my experience is noisier and dirtier than Suburban.
Michael & Amanda Martin
Im an elite choice hotel privileges customer for 10years. This hotel is in desperate need of help. 1- my membership entitles me to early check in for free- (the charged $40) 2- the denied me handicap access and told me to take the room they are giving or be banned from property without refund. 3- the check in little girl kept trying to argue with me and refused to listen while continuously cutting me off. 4- the toilet was stopped up and we alerted them and they did nothing to fix it. 5- the shower broke the refused to do anything 6- the refused to return a deposit because of dirty towels. I told them to give me the dirty towels Im paying for and they called the police to try and have me banned. (The were unsuccessful in have us trespassed or banned) 7- they lied about the room I booked and then canceled our reservation early to make us leave early. Im not sure why they are running a inexpensive hotel but forcing a number of deposit and fees to not return so that its better and cheaper to stay somewhere else. The average overall cost made it a $150 a night hotel with 20$ a night services and expectations. I cant believe they consider towels destroyed but do not trow them away or give they to the customer that paid for them. I promise that the money you hope to save is no where near what it will actually cost. Dont let the location fool you. This hotel seems more likely to reserve rooms for a half night and offer a discount if you turn your linens in before midnight.
Tabitha Ball
It was a decent place to stay especially if you have dogs. They don't come around aggervating you. If you put the do not disturb sign up you want be bother. You can cook in the room. So that makes it good also
Leon Hill
I highly recommend hotel to whoever considering it . Great location and the hotel suprised definitely surpassed my expectations. Very clean and quiet every one stay to they self and the hotel provides great service . They provide great service I highly recommend.
galaxy sky
Great employees and other visitors were very nice. no problems at all. Room was beautiful, especially the hot tub the boys loved it. Great television signal, along with good air condition. Amazing price for all the appliances in the room. All around fantastic including the pool being clean, and the kind staff.
