Several bars throughout the venue make it easy to get drinks during the shows. The staff is always friendly and efficient. The bathrooms are always clean and have plenty of room to keep the line moving quickly. There is plenty of parking, and pretty close to the venue. I also appreciated the comfortable temperature inside the venue. Just be prepared to spend a lot on drinks.
A nice music venue with good sound and an attractive ambience (modeled after the interior of San Francisco's iconic Fillmore Ballroom). Several bars make access to drinks convenient (if a bit pricey), and different levels allow good views of the stage. For those who prefer not to stand, there are tables available (at extra cost). Right in the middle of the Music Factory, with several restaurants and other music/entertainment venues and covered, free parking. (June, 2018: need to note that parking is no longer free.)
A wonderful space for a concert. Not too big and intimate enough for a great concert experience. The VIP section is a bit odd, but worth the extra cost. We saw Erasure here and had an amazing experience in the space.
I love that it is tiered so even though I am short, I can see the stage and not just the back of peoples head! Lily is a member of staff and she is so sweet and friendly. I spilled my drink and was so embarrassed and she was so nice to me about it! Do what you can to keep her because she is absolutely wonderful!
We had an awesome time tonight we watched and awesome guy his name was "Pouya" bathrooms were clean, environment felt safe. Staff was somewhat friendly, security guards could have been a little bit more friendly. Overall I really enjoyed it. The only downside was there were no water fountains so if a person was to overheat and need water quick they would have to pay $4 for a 20oz bottle of water. My son tried to get water from the bathroom sink and guess what it's all hot water no cold AT ALL I'm assuming it's to deter people away so they have mo choice but to buy their "Golden Water". That's ridiculous they should not be allowed to deprive people who pay GOOD MONEY of something as simple as water! Most of them at this concert were young kids under 21 and they are in their jumping around having a good time sweating all their liquids out of their bodies. What happens when their in serious need of hydration and they charge them $4 just to get a 20 oz bottle of water?