Courtyard by Marriott Charlotte Fort Mill
- Open Now
- Always Open
Great staff and rooms are very modern. Room size was a little smaller than I expected, but the super friendly staff made up for it. I will say we had a fire alarm there in the middle of the night and apparently it has happened a few times. Hopefully that issue will be fixed. Great location and perfect to walk to multiple restaurants and stores. Also they have a restaurant downstairs that is pretty decent if not a little overpriced. We had a good stay overall and again the staff really made it worth it!!
So far a so so experience. Out at 10:45 last night for a false alarm signal. Took approx 30 min to allow people back to the rooms. Today, room still not cleaned at 4:15. Unacceptable in my book. Well my update is not good. 4 th day here and the house keeping is no better. 3pm and the room has not been touched. My rating has been dropped. I understand the fire alarm issue but housekeeping needs a lot of attention. 4 pm and still not cleaned. How can you have a 3 pm check in time and not have the rooms cleaned. I guess its all about filling the rooms and not worrying about the current customer. Pathetic. Cant give a no star but word of mouth is better.
Rooms are decent size and are clean with fridge, microwave, lots of outlets and updated decor. The location is close to the freeway and near quite a few dining options. The gym is a pretty good size with several types of machines and equipment but the heated pool is too small for actual swimming. Staff is very friendly.
Atmosphere was good, service was good. I was just not thrilled with my meal. (Chicken and waffles) Everyone else I was with seemed to enjoy theirs though. I would go back and try something else.
Super modern, very classy. A little hard to find the way in due to the construction going on all around this expanding area, but great once you find it. Also has some nice meeting and banquet halls for events.