Courtyard by Marriott Charlotte Fort Mill
Sue Ann Marie
The GM here is fantastic! He goes above and beyond to connect with the community. I had stopped in to request some help, which is community related, and Adam stepped up with a very welcoming attitude. The inside of this hotel is beautiful. There is a bar area and the lobby is decorated for the holidays too. Great parking to load and unload your items and little traffic as it is not located near thru traffic. Walkable to restaurants in a community called Kingsley.
Brendan Grady
I hosted two client events there in their ballroom. The food was not hot, the portions were portions were so small the 1st time we had a call with the GM to make sure it would be different for the 2nd event. I think they boiled the Steaks....It was embarrassing. I spoke to the GM after our first event, and felt like I was bothering them after spending over $10k on one event. I do a LOT of events, and don't ever complain. But, buyer beware. Marriott Southpark did a beautiful job the night before, so it's not Marriott... It's the ownership of this location. The building is Beautiful!!! The waitstaff was very nice. But, if you are serving dinner, you'd be 100% better off to use the private room at EPIC Chophouse 100' away, or rent the whole Epic restaurant for a big event. Seriously, it would cost you the same, and the food would be GREAT. Use the hotel to sleep, but not to eat.
Christopher Teng
Nothing terribly wrong. Staff was kind and helpful. Check in was quick. Bathrooms wallpaper was coming off the walls, held up with clear packing tape. Grout and corners in the shower was dark from mildew/mold. Beds were comfy, however. Furniture seemed out of place, wires were exposed. Guess the cabinet that held the coffee was pulled back to keep it from blocking the HVAC vents...just seemed like an afterthought. Again, nothing terrible, just not what we come to expect from a Marriott hotel.
Christopher Peterkin
Great area. Has the newest Courtyard amenities and lobby. Plenty of restaurants and eateries in the area. Definitely a return location. Much better that the hotels directly near Carowinds for that area.
Bob
No rooms, front desk clerk not helpful. Nicole, who happened to be working, helped us out tremendously. Kudos to Nicole!
