Jesse Brown’s Outdoors
- Open Now
I never write Google reviews, but I felt passionate enough for this company. They are incredible when it comes to customer service. I messaged them via chat on their webpage, and in less than a minute I got a reply back after they checked their physical stock in store, and they said that they would pack and ship it today... literally now. In a matter of minutes after my purchase, I got an email with a shipping number. It was just a water bottle, but they treated me like I was a priority, and that left an impression on me. When I got it in the mail, they attached an adorable, personalized, handwritten card with my name on it, thanking me for my purchase. That brought such a warm feeling knowing they put in that much effort into something as simple as a water bottle. Larger corporations could learn so much about customer service from a small shop in NC like Jesse Brown's. Hope to see your business grow! Warm regards
Shopping at Jesse Browns is worth the knowledge that they share, you do not get that experience shopping online. Bill, Wes and Dave are top notch! Im sure the others that work there are as well, I just havent had any experience with them. Thanks !
Came in the other day looking to get into fly fishing and turner was the nicest guy ever in helping me get into the sport. Super knowledgeable guy and got me everything I needed. Will be returning great store
I attended story tellers night. I've been to several of these nights and they are very inspiring! You should go,too!
Turp was very helpful with our shopping experience today. High quality products at this store.