Updated January 28, 2021

Coronavirus Resources

COVID-19 is a national public health crisis affecting North Carolina and Charlotte. See below for information about current restrictions, impacts to our region and ways to support the local community.

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The Charlotte Regional Visitors Authority (CRVA) is closely monitoring recommendations and actions coming from the local, state and federal levels regarding stay at home orders and possible return to workplace scenarios. We are committed to the health and safety of our team members, clients and guests.

The CRVA is working diligently in partnership with others to support the local restaurants, shops, attractions and other hospitality-related businesses that are essential to the quality of life we all know and love in the Queen City.

N.C. Governor Roy Cooper announced a Modified Stay at Home Order for North Carolina after a rapid increase in key COVID-19 trends. The order remains in place through Feb. 28, 2021.

The order requires certain businesses and facilities to close to public business between 10 p.m. and 5 a.m. and limits the sale of alcoholic beverages for on-site consumption between the hours of 9 p.m. and 7 a.m. Capacity restrictions for certain businesses as well as indoor and outdoor events remain in place.

Events outside of the home must end by 10 p.m. and guests must leave the establishment and travel to the place where they will stay for the night. Travel to and from work; to obtain food, medical care, fuel or social services; or to take care of a family member is exempted.

North Carolinians continue to be required to wear face coverings in public (both indoor and outdoor), when physical distancing is not possible. Overwhelming evidence shows that wearing a face covering can greatly reduce the spread of COVID-19, especially from people who have it and don’t know it yet. This is a simple way to control this virus while we protect ourselves and the people around us.

Due to growth in the number of COVID-19 cases, hospitalizations and deaths in the Charlotte region, Mecklenburg County Public Health issued a directive, effective through Feb. 2, 2021, strongly advising residents on ways to protect themselves and others.

Visit these links for more details about current restrictions, face covering requirements or to view a list of FAQs about the Modified Stay at Home Order.


The Charlotte Douglas International Airport has implemented safety measures throughout the gate and terminal areas, including more than 60 hand sanitizer dispensers in the terminals, as well as plexiglass barriers at TSA check-in, ticket counters and store counters. Charlotte Douglas has earned Global Biorisk Advisory Council (GBAC) STAR™ Facility Accreditation, recognizing that CLT has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facilities. Also, American Airlines, which serves approximately 150 destinations from CLT, is the first airline to achieve GBAC STAR™ accreditation for its entire fleet of aircraft and Admirals Club lounges. Get the airport’s full list of procedures at cltairport.com.


No matter how you get here, there's a safe and stress-free way to get around Charlotte. Our transportation partners are working diligently to implement the safety measures in place by the CDC and Mecklenburg County Health Department. Check out the resources below for a full list of each partners' procedures.

Hotel Cleaning Commitments

Learn how our fellow hospitality partners are keeping guests safe while visiting the Queen City.


Dine-in services are available with capacity limits, with many expanding their offerings to-go and al fresco dining. Restaurants may be open for on-premise dining at 50% capacity with six feet of distance between each group of customers. Outdoor seating at bars may remain open, subject to reduced capacity limits and other restrictions. Indoor bar areas remain closed.


Most retail shops are open for business with limited in-store capacity and many have extended their shopping experience online. Learn more about Charlotte shopping experience during COVID-19 below.

Sports Venues

Organized sports are allowed as long as social distancing is maintained and spectators are limited. See below for important updates regarding sporting events and venues in the city.


In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at nc.gov/covid19.


Charlotte-Mecklenburg is coming together in a unified response to the COVID-19 Crisis under the leadership of the Department of Emergency Management. Those interested in volunteer opportunities can call the volunteer hotline at either (704) 432-4127 or (704) 432-4187. Learn more about volunteer and giving opportunities at https://charmeckresponds.org/.


Do you want to help the hospitality industry in Charlotte, but aren’t quite sure where to start? Below are resources on initiatives that are making a difference in the lives of workers who represent the city’s fourth largest industry.


The Charlotte Convention Center has implemented the most stringent protocols for cleaning, disinfection, and infectious disease prevention which has earned it the Global Biorisk Advisory Council (GBAC) STAR Facility Accreditation. Learn more about how the Charlotte Convention Center is working to deliver memorable experiences while keeping guests safe at charlottemeetings.com/clean.


Whether you experience Charlotte through its arts, eats, venues or people, you'll feel the undeniable energy of a city on the rise. Discover things to do while you're in town and learn about special offers available through our Show Your Badge program.

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