May 21, 2020

Coronavirus Resources

COVID-19 is a national public health crisis affecting North Carolina and Charlotte. See below for information and ideas on how you can support the local community.

What You Need to Know

The Charlotte Regional Visitors Authority (CRVA) has closed its venues, including the Charlotte Convention Center, NASCAR Hall of Fame, Bojangles' Entertainment Complex and Visitor Info Centers in the best interests of our employees and in compliance with national, state, and local orders and recommendations regarding mass gatherings, teleworking and social distancing.

N.C. Governor Roy Cooper announced that beginning at 5 p.m. on Friday, May 22, North Carolina’s “Stay at Home Order” will be lifted, shifting to a “Safer at Home” recommendation, a gradual and cautious step with modifications to boost our economy while keeping important safety restrictions in place.

During this “Phase 2” of reopening, restaurants can open for on-premise dining at 50 percent capacity with six feet distance between each group of customers. Certain businesses such as bars, nightclubs, gyms, indoor entertainment venues, playgrounds, etc., will remain closed. Mass gatherings are limited to 10 people indoors or 25 people outdoors and face coverings will still be recommended when physical distancing is not possible. View the list of FAQs about Phase 2.

Phase 2 is set to expire on June 26, but officials will monitor the situation and make a change if any defined marks are not hit.

The CRVA has an internal task force closely monitoring recommendations and actions coming from the local, state and federal levels regarding stay at home orders and possible return to workplace scenarios. Team members on this committee are leading the efforts in developing return-to-workplace protocols and safety guidelines to address operational processes and human contact health risk mitigations.

We are working diligently in partnership with others to support the local restaurants, shops, attractions and other hospitality-related businesses that are essential to the quality of life we all know and love in the Queen City.

Who to Follow

In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at

Additional Resources

Charlotte-Mecklenburg is coming together in a unified response to the COVID-19 Crisis under the leadership of the Department of Emergency Management. Those interested in volunteer opportunities can call the volunteer hotline at either (704) 432-4127 or (704) 432-4187. Learn more about volunteer and giving opportunities at

Business Relief Efforts

Are you a hospitality business impacted by COVID-19? Here are some resources on how your businesses can find some relief with loans and other initiatives.

Hospitality Philanthropy Resources

Do you want to help the hospitality industry in Charlotte, but aren’t quite sure where to start? Below are resources on initiatives that are making a difference in the lives of workers who represent the city’s fourth largest industry.