Coronavirus Resources
WHAT YOU NEED TO KNOW
With COVID-19 trends remaining stable across the state, N.C. Gov. Roy Cooper lifted many restrictions, including all mass gathering limits and social distance requirements, as well as face covering requirements in most settings.
Face coverings are still strongly recommended for everyone at large crowded indoor events and are still required in certain settings like child care, health care and transportation. Visit this link for more details about current restrictions or you may read the FAQ about the latest executive order.
The Charlotte Regional Visitors Authority (CRVA) is closely monitoring recommendations and actions coming from the local, state and federal levels regarding stay-at-home orders and possible return to workplace scenarios. We are committed to the health and safety of our team members, clients and guests.
The CRVA is working diligently in partnership with others to support the local restaurants, shops, attractions and other hospitality-related businesses that are essential to the quality of life we all know and love in the Queen City.
COVID vaccines are safe and effective and are our best shot at getting life back to normal. Visit the CDC website for up-to-date information and resources.
CLT AIRPORT
The Charlotte Douglas International Airport has implemented safety measures throughout the gate and terminal areas, including more than 60 hand sanitizer dispensers in the terminals, as well as plexiglass barriers at TSA check-in, ticket counters and store counters. Charlotte Douglas has earned Global Biorisk Advisory Council (GBAC) STAR™ Facility Accreditation, recognizing that CLT has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facilities. Also, American Airlines, which serves approximately 150 destinations from CLT, is the first airline to achieve GBAC STAR™ accreditation for its entire fleet of aircraft and Admirals Club lounges. Get the airport’s full list of procedures at cltairport.com.
Transportation
No matter how you get here, there's a safe and stress-free way to get around Charlotte. Our transportation partners are working diligently to implement the safety measures in place by the CDC and Mecklenburg County Health Department. Check out the resources below for a full list of each partners' procedures.
- Public Transportation: Charlotte Area Transit System (CATS)
- Ride Share: Lyft and Uber
- Rental Cars: Avis and Enterprise
- Taxicabs: Crown Cab
Hotel Cleaning Commitments
Learn how our fellow hospitality partners are keeping guests safe while visiting the Queen City.
Dining
Dine-in services are available with capacity limits, with many expanding their offerings to-go and al fresco dining. Restaurants may be open for on-premise dining at 75% capacity indoors and 100% capacity outdoors with distancing protocols in place. Bars may be open at 50% capacity both indoors and outdoors with distancing protocols in place.
- Your Table is Ready: See how Charlotte restaurants are making your health and safety a priority.
- Guidance for Restaurants
- NC Restaurant & Lodging Association
- Alcohol Sales Restrictions
Shopping
Most retail shops are open for business with limited in-store capacity and many have extended their shopping experience online. Learn more about Charlotte shopping experience during COVID-19 below.
Museums & Attractions
Museums and aquariums may operate at 100% capacity with safety protocols in place. Most locations in the Charlotte area are open to visitors, with many offering online ticketing or timed entry options.
- Bechtler Museum of Modern Art
- Billy Graham Library
- Carowinds
- Charlotte Museum of History
- Daniel Stowe Botanical Gardens
- Discovery Place
- Harvey B. Gantt Center for African-American Arts + Culture
- Levine Museum of the New South
- McColl Center for Art + Innovation
- Mint Museum
- NASCAR Hall of Fame
- TopGolf
- U.S. National Whitewater Center
Sports Venues
Organized sports are allowed as long as social distancing is maintained and spectators are limited. See below for important updates regarding sporting events and venues in the city.
- Bank of America Stadium (Carolina Panthers)
- Bojangles Entertainment Complex (Charlotte Checkers)
- Charlotte Motor Speedway (NASCAR)
- Matthews SportsPlex (Amateur Sporting Events)
- Spectrum Center (Charlotte Hornets)
- Truist Field (Charlotte Knights)
WHO TO FOLLOW
In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at nc.gov/covid19.
- N.C. Division of Public Health (NCDPH) on Twitter
- Mecklenburg County (NC) Public Health (MCPH) department’s webpage for updates
- Sign up for CharMeck Alerts, the region’s emergency and non-emergency alert system
- The City of Charlotte and Mecklenburg County on Twitter
ADDITIONAL RESOURCES
Charlotte-Mecklenburg is coming together in a unified response to the COVID-19 Crisis under the leadership of the Department of Emergency Management. Those interested in volunteer opportunities can call the volunteer hotline at either (704) 432-4127 or (704) 432-4187. Learn more about volunteer and giving opportunities at https://charmeckresponds.org/.
HOSPITALITY PHILANTHROPY RESOURCES
Do you want to help the hospitality industry in Charlotte, but aren’t quite sure where to start? Below are resources on initiatives that are making a difference in the lives of workers who represent the city’s fourth largest industry.
CHARLOTTE CONVENTION CENTER
The Charlotte Convention Center has implemented the most stringent protocols for cleaning, disinfection, and infectious disease prevention which has earned it the Global Biorisk Advisory Council (GBAC) STAR Facility Accreditation. Learn more about how the Charlotte Convention Center is working to deliver memorable experiences while keeping guests safe at charlottemeetings.com/clean.
ATTENDING A CONFERENCE OR CONVENTION IN CHARLOTTE?
Whether you experience Charlotte through its arts, eats, venues or people, you'll feel the undeniable energy of a city on the rise. Discover things to do while you're in town and learn about special offers available through our Show Your Badge program.
